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Transport Officers and NSW Police officers are responsible for enforcing ticketing compliance and patrolling public transport.
They have the right to ask to see your ticket and concession entitlement at any time and carry Opal card readers to check your balance, recent transaction history and the card type (Adult, Senior/Pensioner or Child/Youth).
Some examples are listed in the following table:
|Offence||Penalty Notice||Maximum penalty|
|Putting feet on seats||$100||$1100|
|Travelling without a valid ticket||$200||$550|
|Throwing an object in, at or from a public passenger vehicle or station||$200||$2200|
|Offensive language, offensive behaviour or spitting||$400||$1100|
|Damage vehicles or property through graffiti or vandalism||$400||$2200|
|Blocking doors or interfering with equipment||$400||$5500|
|Trespassing on railway land||$400||$5500|
If you have been fined you will receive a penalty notice in the mail within 7-10 days. Payment can be made to the State Debt Recovery Office by mail, phone or online.
If you wish to dispute the penalty notice, you have the option of writing a letter to the State Debt Recovery Office or elect to have the matter dealt with by a court.
Visit the State Debt Recovery Office website for further information on the penalty notice review process. Less than 4% of reviews result in the fine being overturned.