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Conditions of travel
For the safety and comfort of other customers, please ensure you observe these conditions of travel.
Animals and pets
Animals are not permitted on stations or trains, except for assistance animals or police and security dogs.
Consumption of alcohol or being in possession of an open container of alcohol is not permitted. Drunk and disorderly people are not permitted on stations and trains.
Bikes and other wheels
You can take your bicycle on trains for free at any time.
Please ensure your bike does not block doors and passageways. Riding bikes, skateboards, scooters or skates on stations and trains is not permitted. Motorised scooters or bikes with petrol motors are not permitted.
Manual wheelchairs and battery powered wheelchairs and scooters used by customers with a disability are permitted on stations and trains.
See Wheelchairs and scooters for more information.
Commuter car parking
Some train stations have a commuter car park, see Station details for futher information.
Please refer to the signage at the station to check conditions.
Toxic, flammable and/or hazardous materials including motorised scooters, bikes, lawn mowing or other equipment that have petrol motors, are not permitted on stations or trains.
The South Coast, Southern Highlands, Blue Mountains and Central Coast & Newcastle regions are serviced by intercity trains.
Some intercity morning and afternoon peak services are pick-up or set-down services only. This is necessary to provide enough capacity for passengers travelling to outer stations with fewer services. These services are indicated by a 'd' or 'u' in the timetable.
Fines apply to customers travelling inappropriately on these services. Customers should use their relevant suburban services.
Connections are not guaranteed and trains may not be held in the event of late running services.
There is one exception, the weekday 6.19pm service from Campbelltown to the Southern Highlands is a guaranteed service.
Shopping trolleys from supermarkets are not permitted on station platforms or on trains.
Smoking is not permitted at stations or on trains, penalties apply.