Purchasing tickets

Please ensure you have a valid ticket (and concession card if required) before travelling.

If you do not have an Opal Card and both the station ticket office and ticket vending machines are closed, you can buy a ticket at your destination.

Opal card

Opal is a smartcard for travel on trains, buses, ferries and light rail - on the the public transport network in Sydney, the Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands.

You load value onto your card to pay as you go on all four modes of transport in the Opal network.

You can do this at retailers, online or at one of the Opal top up machines at selected train stations. Top up machines accept credit or debit cards.

Simply tap on at the beginning of your trip and tap off at the end to be charged the correct fare. Your Opal card calculates your fare including any transfers or breaks in your journey.

For information on ordering an Opal card, visit opal.com.au.

Paper tickets

Customer purchasing a ticket at a station ticket officeThe only paper tickets still available for train travel are single and return MyTrain tickets and these are available at ticket vending machines and station ticket offices.

Ticket vending machines

Ticket vending machines are available at most train stations. You can use vending machines to buy single and return MyTrain tickets.

Single and return concession MyTrain tickets are only available at limited times from ticket vending machines at selected stations.

Vending machines accept 10c, 20c, 50c, $1 and $2 coins. No more than 10 coins can be used per transaction.

Some vending machines also accept payment by notes. When using notes, remember:

  • no more than six notes can be used per transaction
  • $50 notes are not accepted at all vending machines, $100 notes are not accepted
  • vending machines cannot issue more than $19.90 in change per transaction.

Some ticket vending machines accept payment by EFTPOS, Visa, MasterCard and American Express. For your convenience, there is no minimum purchase amount or surcharge for card transactions.

Using a ticket vending machine


Select station
1. Select the name of the station you wish to travel to,
using the keypad or touchscreen.

Select ticket type
2. Select the ticket type e.g. Single, return, MyTrain.

Insert money
3. Insert your money.

Collect ticket and any change
4. Collect your ticket and any change.

Station ticket offices

Sydney Trains ticket offices sell single and return MyTrain tickets.

All ticket offices accept payment by cash. Please note that to avoid delays, we cannot accept:

  • more than $5 worth of any combination of 5c, 10c, 20c and 50c coins
  • more than $10 worth of $1 coins
  • more than $20 worth of $2 coins.

Selected ticket offices accept payment by EFTPOS, Visa, MasterCard and American Express. For your convenience, there is no minimum purchase amount or surcharge for card transactions.

After you have requested and paid for your ticket, check you have the correct ticket and change before you leave the window.

More information