News

Town Hall Station upgrade

Posted: Monday 21 March 2016. Updated Friday 11 August 2017.

Town Hall Station is currently undergoing an upgrade with new floor tiling, ceiling and ventilation improvement works taking place around the concourse area. Other improvements include an upgraded fire detection, sprinkler and alarm system, installation of a smoke exhaust system throughout the concourse and enhancement of emergency lighting and exit signage.

The upgrade work will take place overnight and during trackwork weekends to avoid busy peak periods and is expected to be completed in 2017.

Work areas may have a temporary impact on station access and facilities, so please see station staff if you need assistance.

We appreciate your patience and understanding while this important work is completed.

Artist impression of Town Hall Station's upgraded concourse area Artist impression of Town Hall Station's upgraded concourse area

Town Hall Station Escalator replacement

The two wooden escalators on platforms 5 and 6 are being replaced to improve safety and reliability. To minimise inconvenience to customers, the escalators will be replaced one at a time. Work is expected to be completed by late 2017.

During this work customers can expect delays when accessing platforms 5 and 6 and the concourse, especially during peak-time.

The remaining three escalators will be operating to different working arrangements during peak and off-peak times. Customers can travel between the concourse and platforms at any time using the lift or stairs (via platform 3).

Please note the following information if you are travelling on a service which arrives or departs from platforms 5 and 6 at Town Hall station.

Arriving at Town Hall Station

There is no escalator access in the middle of platforms 5 and 6. Please travel in one of the first three or last three carriages, which stop near the working escalators. Please follow the signs and staff directions to the nearest available escalator, stairs or lift to make your way to the concourse.

Departing from Town Hall Station

The wooden escalators to platforms 5 and 6 are being replaced. There is no escalator access to the platforms between 6.00am and 10.00am. You can access the platforms by the stairs (via platform 3) or the lift. Please follow the signs and staff directions to the nearest available escalator, stairs or lift to make your way to the concourse.

We appreciate your patience and understanding while this important work is completed.

More information

  • Trip planner
  • Call 131 500 TTY 1800 637 500
  • For assistance with station access at Town Hall, please call 9379 4110.