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We're trialling quiet carriages

Posted: Tuesday 7 February 2012

Shhhhh, we're trialling quiet carriagesBased on your feedback, selected services travelling between Central and Newcastle stations consist of quiet carriages from 13 February until 13 May 2012.

What are quiet carriages?

Quiet carriages are those where passengers are asked to respect the peace and quiet by refraining from loud conversations, using mobile phones or playing loud music, providing a better train journey for everyone.

Quiet carriages are customer regulated. There are no penalties or consequences for not being quiet in a quiet carriage, but we encourage everyone to respect the peace and quiet and not to disturb other passengers. The success of this trial depends on all customers respecting their fellow passengers.

If you prefer not to use the quiet carriages, we encourage you to travel in another carriage of the train.

Where quiet carriages are operating

During the trial, the last carriage of all four-car trains and the first and last carriages of all six and eight-car trains are designated quiet carriages. The trial will not apply to two-car trains or Hunter Line services.

Staff will be making announcements and there is customer communications available at some stations.

Tell us what you think

We are interested to know what you think of the quiet carriage initiative, along with any suggestions on how it can be improved. Your feedback will also help us to determine if additional quiet carriages will be rolled out across other services.

You can provide feedback by visiting the feedback form.