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Our performance

Year % 0%100%
 
Target 92% 
2014 - 2015 93.9 Peak punctuality - Suburban - 2014-2015 - 93.9%
n/a Peak punctuality - Suburban adjusted for force majeure - 2014-2015 - n/a%
2013 - 2014 94.1 Peak punctuality - Suburban - 2013-2014 - 94.1%
n/a Peak punctuality - Suburban adjusted for force majeure - 2013-2014 - n/a%
2012 - 2013 94.7 Peak punctuality - Suburban - 2012-2013 - 94.7%
n/a Peak punctuality - Suburban adjusted for force majeure - 2012-2013 - n/a%
2011 - 2012 93.6 Peak punctuality - Suburban - 2011-2012 - 93.6%
94.4 Peak punctuality - Suburban adjusted for force majeure - 2011-2012 - 94.4%
2010 - 2011 94.8 Peak punctuality - Suburban - 2010-2011 - 94.8%
95.4 Peak punctuality - Suburban adjusted for force majeure - 2010-2011 - 95.4%
2009 - 2010 96.1 Peak punctuality - Suburban - 2009-2010 - 96.1%
96.5 Peak punctuality - Suburban adjusted for force majeure - 2009-2010 - 96.5%
2008 - 2009 95.6 Peak punctuality - Suburban - 2008-2009 - 95.6%
95.8 Peak punctuality - Suburban adjusted for force majeure - 2008-2009 - 95.8%
2007 - 2008 93 Peak punctuality - Suburban - 2007-2008 - 93%
93.6 Peak punctuality - Suburban adjusted for force majeure - 2007-2008 - 93.6%
2006 - 2007 92.3 Peak punctuality - Suburban - 2006-2007 - 92.3%
92.9 Peak punctuality - Suburban adjusted for force majeure - 2006-2007 - 92.9%
2005 - 2006 88.5 Peak punctuality - Suburban - 2005-2006 - 88.5%
88.7 Peak punctuality - Suburban adjusted for force majeure - 2005-2006 - 88.7%
2004 - 2005 61.1 Peak punctuality - Suburban - 2004-2005 - 61.1%
61.5 Peak punctuality - Suburban adjusted for force majeure - 2004-2005 - 61.5%
2003 - 2004 71.6 Peak punctuality - Suburban - 2003-2004 - 71.6%
71.6 Peak punctuality - Suburban adjusted for force majeure - 2003-2004 - 71.6%
2002 - 2003 90 Peak punctuality - Suburban - 2002-2003 - 90%
90.9 Peak punctuality - Suburban adjusted for force majeure - 2002-2003 - 90.9%
2001 - 2002 91.9 Peak punctuality - Suburban - 2001-2002 - 91.9%
92.6 Peak punctuality - Suburban adjusted for force majeure - 2001-2002 - 92.6%
2000 - 2001 89.7 Peak punctuality - Suburban - 2000-2001 - 89.7%
n/a Peak punctuality - Suburban adjusted for force majeure - 2000-2001 - n/a%

actual figure   adjusted for force majeure

 

Suburban
Suburban punctuality is based on data from all suburban lines which pass through Central Station. These are: Eastern Suburbs, Illawarra, Bankstown, Inner West, Airport, East Hills, South, North Shore, Western and Northern.

Carlingford Line services that travel direct to and from the city are included in the Western Line data. Carlingford Line services terminating at Clyde Station, and Cumberland Line data, is not included in this calculation.

Peak punctuality
Peak hour services are those arriving in the Sydney CBD between 6.00am and 10.00am and those departing the Sydney CBD between 3.00pm and 7.00pm from Monday to Friday. Services that skip stops are not counted as being punctual. The final destination for morning peak services is Central Station, while the final destination during the afternoon peak is the last passenger destination for each service.

Prior to 1 July 2013, the measure of service performance was on-time running. Peak hour services were those arriving in the Sydney CBD between 6.00am and 9.00am and those departing the Sydney CBD between 4.00pm and 6.00pm from Monday to Friday.

From 1 July 2005 the performance benchmark for suburban services is five minutes. Suburban data before that date refers to a benchmark of three minutes and 59 seconds.

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